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Quality is getting it right: Every time

Quality is about more than just compliance: It’s about consistency. Our global customers deserve the highest quality products, services and support. To meet their needs our goal is simple: To do it perfectly every time - no matter where in the world we are.

澳客网比分直播手机版 www.2v4ox.com.cn When it comes to quality our long-term goal is quite simple: Zero defects.

To achieve it, our global team follows a Total Quality program that puts continuous improvement at the heart of everything we do - using tools like Six Sigma to create the solid foundations for success.

Whether your product is manufactured in Evansville Indiana or Jiangyin China, DSM has global quality standards to assure consistency of products. We remain dedicated to improving processes for our customers and to solving long-term issues with long-term solutions.

Complaint handling

The ultimate goal is a complaint-free world. But if customers do have reason to complain we have systems in place to address problems immediately and do whatever it takes to keep operations running smoothly. Coupled with this we conduct a thorough Root Cause Analysis to prevent recurrence of the problem using the TOPS 8D methodology.

Safety, health, and environment

Working towards a more sustainable planet is one of our core values and our policy is to run our operations – wherever in the world they may be - in a way that doesn’t adversely affect safety, health and the environment. To this end we run a Global Management System at all sites worldwide based on international standard ISO 14001:2004.

Product information and specifications

It all starts with consistency of the materials we produce – the product you buy. We provide a Supply Agreement for customers with detailed specifications based on internationally accepted standards like ISO and ASTM.

Packaging and shipping

Quality of delivery is a major issue for global customers and at DSM we deliver our engineering plastics quickly and consistently in a variety of formats including bags on pallet, octapacks, boxes, big bags and silo.

Certificates

  • 顺义区--北京频道--人民网 2018-12-15
  • 三大上市险企前5月保费持续增长 2018-12-15
  • 【迪庆天气】最新迪庆今天天气,实时提供迪庆气温、空气质量、24小时天气预报、生活指数查询 2018-12-15
  • 第521期:常吃菠菜能抗氧化、抗肿瘤 到底能不能补铁? 2018-12-14
  • 热刺中场埃里克森领衔 北欧童话能否续写逆袭新篇 2018-12-14
  • 全国人民代表大会常务委员会《固体废物污染环境防治法》执法检查调查问卷 2018-12-14
  • 【北京宝泽行车型报价】北京宝泽行4S店车型价格 2018-12-14
  • 行摄最美乡村丹巴“美人谷”文章中国国家地理网 2018-12-13
  • 信任是医患和谐的“黏合剂”(不吐不快) 2018-12-13
  • 社会主义是过渡阶段,最终实现共产主义才是其目的。社会主义是在消灭私有制,建立公有制直至无私,实现共产主义。 2018-12-12
  • 医疗人才“组团式”援藏:为高原人民健康圆梦 2018-12-12
  • 中国船舶 展帆爱琴海畔 2018-12-12
  • 马克思的共产主义,什么时候说了生产资料需要“按需分配”了? 2018-12-11
  • 让环保的钢牙更锋利些(说道) 2018-12-11
  • 联想华为高层独家讲述“5G投票”现场始末:不是投票,是共识机制! 2018-12-10
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